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🛡️ Privacy Policy

This Privacy Policy governs the manner in which Rohit Kumar, operating as Delhi Mobile Spa, (hereinafter referred to as “we,” “us,” or “the Company”) collects, uses, maintains, and discloses information collected from users (each, a “User”) of our services and website. This policy applies to our entire operation, including website usage and out call massage bookings.

1. Data We Collect

We collect the following types of data to facilitate efficient service operation and provide an enhanced experience:

A. Personally Identifiable Information (PII):

  • Contact Details: Name, phone number, email address, and the specific booking address (home/hotel/office).

  • Payment Information: Details of the payment method processed through secure payment gateways (we do not store credit card details ourselves).

  • Booking Specifics: Preferred services (e.g., Deep Tissue Massage), date, time, and any special instructions related to the service.

B. Non-Personal Information:

  • Website usage data (e.g., pages visited, time spent on the site).

  • Device information (e.g., your browser type, IP address, operating system).

2. Cookies and Tracking Technology

We utilize cookies and related tracking technologies to improve your experience on our website.

  • Cookie Usage: Cookies are small files placed on your web browser. We use them to analyze website traffic, remember your preferences, and potentially display relevant advertisements.

  • Your Control: You have the option to refuse cookies through your browser settings. Be aware that disabling cookies may cause some parts of the website to function incorrectly.

3. Why We Collect Your Data

We collect and use your data strictly for the following purposes:

  • Service Fulfilment: To process, confirm your booking, and dispatch the out call massage service to your specified location.

  • Security and Reliability: To verify the address and contact details, ensuring the safety of both the therapist and the client.

  • Customer Support: To communicate necessary updates, changes, or service-related information.

  • Service Improvement: To enhance our services, website, and offerings based on usage patterns and feedback.

  • Marketing: (Only with your explicit consent) To send you information about special offers and new services.

4. Children’s Privacy

Our services are not intended for individuals under the age of 18.

  • We do not knowingly collect personally identifiable information from anyone under 18 years of age.

  • If we become aware that we have collected data from a minor without parental consent, we will take immediate steps to delete that information.

5. How We Secure Your Data

We implement appropriate technical and organizational measures to safeguard your personal data:

  • Encryption: Sensitive data is encrypted during transit.

  • Access Control: Access to your data is restricted to only those employees or verified therapists who require it to provide the service.

  • Confidentiality Training: All our therapists and staff are trained on the importance of confidentiality and client data protection.

6. Disclosure of Data

We do not sell, trade, or otherwise transfer your personally identifiable information to third parties, except where necessary for:

  • Service Providers: To successfully complete the booking (e.g., sharing the address with the verified therapist to reach your location).

  • Legal Requirements: To comply with the law, respond to legal processes, or protect our rights and property.

7. Your Rights

You maintain the following rights regarding your personal information:

  • Right of Access: You can request copies of the personal data we hold about you.

  • Right to Rectification: You can request that we correct any information you believe is inaccurate or incomplete.

  • Right to Erasure: You can request that we delete your personal data under certain conditions.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page. We will notify you of any significant changes. This Privacy Policy should be read in conjunction with our Terms and Conditions .

9. Contacting Us

If you have any questions regarding this Privacy Policy, please contact us using the information below:

  • Company Name: Delhi Mobile Spa (Operated by Rohit Kumar)

  • Email: delhimobilespa1@gmail.com

  • Phone: +919899550786

  • Address: F-7, Local Shopping Centre (LSC), Mahipalpur Extension, New Delhi, Delhi, 110037